Customer Engagement and Alveo
From day one, Accolade Technology has considered the relationship with our customers to be a partnership because all engagements require close cooperation to successfully integrate an Accolade solution into the customer’s appliance or platform. In fact, we have never had a customer engagement where there was not direct engineer to engineer cooperation to implement the desired customer solution. Often, we even wind up developing some customer specific feature(s) that are typically discovered based on extensive up-front conversations with our technical marketing and engineering teams.
Now even though we support our existing FPGA IP on Xilinx Alveo Accelerator Cards that customer engagement model remains completely unchanged. This however means there is another dimension to our initial customer discussions. In addition to nailing down all required features (e.g., flow shunting, deduplication) the customer has to decide which platform to use. The options are Alveo cards (U50 and U280), Accolade ANIC adapters, Accolade ATLAS Service Node or another third-party adapter. Not to worry, we will help you sort through all the possibilities and make the ideal choice.
To begin the conversation please contact us at firstname.lastname@example.org.